
If "a brand is a promise" as Walter Landor famously stated, eBay and Microsoft have fallen rather short on the new visual representation of their brands: their logos.
eBay has been evolving quietly but significantly and now it's much more than auction-style listings, it has transitioned from an auction site to a storefront. eBay president Devin Wenig said: "the new logo is part of its effort to reinvent the 17-year-old brand and create a new eBay". Unfortunately the new reinvented eBay logo falls short on communicating such a grand promise lacking the visual uniqueness and personality of the old logo which as quirky as it was at least it was memorable and distinctive, key attributes every logo must have. eBay's color palette (also used by Google and many others) by itself is not enough to set it apart and the generic typography dulls the new logo rather than make it shine. The logo is clean but uneventful, it went from all personality to none and so eBay's brand design "re-invention" efforts fail on its core promise: inventiveness.
“It’s been 25 years since we’ve updated the Microsoft logo and now is the perfect time for a change. This is an incredibly exciting year for Microsoft as we prepare to release new versions of nearly all of our products… …so our logo should evolve to visually accentuate this new beginning.” –Microsoft
"Incredible excitement, new products and a new beginning", big words, however the "new" Microsoft logo design does not support the promise they convey. Although the logo does well maintaining consistency of color scheme and the windows concept, it fails however in fulfilling the promise of excitement and a new beginnings, it's nice and clean but falls short on inspiration and in communicating innovation. Unfortunately Microsoft missed the opportunity to use its 25 year re-branding milestone to make the ambitious "new beginning" statement believable from the brand image point of view. I'm afraid most Microsoft users will barely notice the brand's "update" making the re-branding irrelevant and the "new beginning" promise dubious.
If "a brand is a promise" as Walter Landor famously stated, eBay and Microsoft have fallen rather short on the new visual representation of their brands: their logos.